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How Can We Help?
Whether you need guidance choosing the right wellness product, have a question about your order, or want expert setup advice.
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Live Chat
Available weekdays during business hours
Frequently Asked Questions
How long does processing and shipping take?
- Processing time 1 to 2 business days
- Transit time 2 to 7 business days
- Total delivery time 3 to 9 business days
Can I track my order after it has been placed?
Absolutely. Once your order ships, we send a confirmation email with a tracking number and a direct link to the carrier's tracking page. If you have not received your tracking details within 5 business days, please reach out and we will locate your shipment right away.
What is your return policy for wellness products?
We offer a 30-day return window. Read more here: Refund Policy
How do I contact the support team?
Feel free to call us at ; 909-723-0427, or send an email to support@altavitaspace.com
How do I choose between different red light therapy panels?
The right panel depends on your intended use. Smaller panels work well for targeted facial or joint therapy, while full-body panels are ideal for broader horizons. Our team can provide personalized recommendations based on your goals.
Do your massage chairs require professional installation?
Most of our massage chairs arrive partially assembled and can be set up at home in about 20 to 30 minutes with the included instructions. No professional installation is needed. If you run into any questions during assembly, our support team is available by phone or email to guide you through each step.
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Our Commitment To You
Fast Response
Every inquiry receives a thoughtful, personalized reply within one business day or sooner.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Quality Guaranteed
We stand behind every product we sell and work directly with you to ensure complete satisfaction.
Free USA Shipping On Most Orders
- Free shipping on most orders within the Continental U.S. Any order with an exception, will have this on the product page and at checkout
